Refund policy

All sales are final. We do not accept returns or exchanges, or issue refunds for change of mind, except where required by applicable law. If your order arrives damaged or you receive the wrong item, please contact us so we can review the issue. Please contact us if product received is damaged at Info.youngshqipes@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period

All sales are final. We do not accept returns or exchanges, or issue refunds for change of mind, except where required by applicable law. If your order arrives damaged or you receive the wrong item, please contact us so we can review the issue. Please contact us if product received is damaged at Info.youngshqipes@gmail.com